Online Booking / New Account

Step 1. Click on 'Book Now'.

Step 2. Click on 'New Account'.

Step 3. Complete the online form, Please make sure you complete all items that are marked with a red asterisk*.

Step 4. Click on submit. You will receive a confirmation via sms on your mobile phone.

Step 5. Please reply with the word yes for your booking to become active.

Step 6. Click on the 'Print slip' button and sign at the bottom of slip, if you wish to print the form please press the button on your browser if you do not have a printer the slip will be available to be filled out and signed at the Airport Car Storage box at the terminal.

Step 7. On departure take slip to facility (see map) and place in the envelope provided along with your keys and car park ticket. This slip must be signed which certifies that you agree to the terms and conditions. We may be unable to pick up your vehicle if this is not done.

Online Booking / Login

Step 1. Click on 'Book Now'.

Step 2. Click on 'Login'.

Step 3. Type in email address and password.

Step 4. Type in code from Image box.

Step 5. Click on 'Log In'.

Step 6. Complete the online form, Please make sure you complete all items that are marked with a red asterisk*.

Step 7. Click on submit. You will receive a confirmation via sms on your mobile phone.

Step 8. Please reply with the word yes for your booking to become active.

Step 9. Click on the 'Print slip' button and sign at the bottom of slip, if you wish to print the form please press the button on your browser if you do not have a printer the slip will be available to be filled out and signed at the Airport Car Storage box at the terminal.

Step 10. On departure take slip to facility (see map) and place in the envelope provided along with your keys and car park ticket. This slip must be signed which certifies that you agree to the terms and conditions. We may be unable to pick up your vehicle if this is not done.

Office Hours 8.00am – 4.00pm Weekdays 8.00am – 12.00pm Weekends

Drop Off Vehicle

Step 1. Park vehicle in car park opposite departing terminal.

Step 2. Walk inside the terminal with your parking ticket. Go to the one of the appropriate ACS Yellow locked boxes

QANTAS - Yellow locked box opposite check in counter – on the side of customer enquires desk, on your left as you walk in.

Click here to see a map...

VIRGIN BLUE and JETSTAR - Yellow locked box on the wall to the right of Check-in Counter.

Click here to see a map...

INTERNATIONAL - Yellow locked box located between Red Spot Car Rental & Public Phone Booth under the stairs at the arrival section.

Click here to see a map...

Step 3. Fill out the yellow booking form. If you have booked online use the slip that you printed out when booking. (Also available at ACS locked yellow box)

Step 4. Place your completed and signed form, keys and parking ticket into the envelope provided and place in the top of the yellow box. Please make sure you have signed the form as this gives us permission to drive your vehicle and certifies that you agree to the terms and conditions. We may be unable to pick up your vehicle if this is not done.

Collection of Vehicle

If you have a spare key

On arrival, walk straight to your vehicle in the car park, your invoice, car keys and exit ticket will be left on the passenger seat for you. (The car will be locked). If we have been unable to lock your vehicle with the keys inside which is the case in some later model the keys will be locked in the boot.

If you DO NOT have a spare key

Return to the appropriate ACS facility and pick up your return envelope. The return envelope will have your name on it only and will include your invoice, car park exit ticket and keys. The facility is locked and requires a combination number. Please phone prior to departure for this code, if you have not already received an SMS message with the code. This code is changed on a regular basis. *Please note the box we use for all arrivals with no spare key is at the VIRGIN BLUE - Yellow locked box on the wall to the right of Check-in counter.

Due to the new Qantas Domestic arrival hall all cars will be parked at the northern end of the car park when possible- Virgin Blue end.

Use the white ticket provided in yellow envelope to exit car park.

Credit Card

Cash

Direct Debit (EFT)

Cheque (Only for pre-approved or account customers)

Credit Card - Online Booking

Use one of the below methods depending on which web browser you use:

• Internet Explorer 6 & 7: Right click on the link and select 'Save target as...' , choose a filename for the file including the '.pdf' extensionand save in the appropriate location. (eg. my_invoice.pdf).
• Firefox: Right click on the link and select 'Save Link as...' and save in the appropriate location.
• Opera 9.0 : Right click on the link and select 'Save to download folder'.
• Safari : Right click on the link and select 'Download Linked File As...' and save in the appropriate location.

 
What is a Web Browser?
A web browser is the program you are using now to view the web. To establish which web browser you are using, on 'Help' in the top menu bar. Drag the menu bar down to the 'About' menu item and click. You will see the name of the browser in the menubar. This works for any browser.